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Posted Date :

11-Sept-2025

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IT Infrastructure & Security Engineer

Job Description

We are seeking a highly skilled and motivated IT Infrastructure & Security Engineer to manage and secure our IT systems, networks, and endpoints. The role involves ensuring system availability, reliability, and security, while supporting day-to- day IT operations and driving continuous improvements in infrastructure performance and compliance.

Infrastructure & Systems Administration

  • Install, configure, and maintain Windows Server environments and Active Directory (AD).
  • Manage user accounts, groups, and organizational units in AD.
  • Oversee desktop management, system updates, patching, and troubleshooting.
  • Implement backup, recovery, and disaster recovery strategies.

Network & Security Management

  • Administer and monitor firewalls, VPNs, and security solutions (Sophospreferred).
  • Manage network devices (switches, routers, wireless access points) and ensure optimal performance.
  • Proactively identify, analyze, and resolve network or security issues.
  • Conduct vulnerability assessments and support incident response processes.

End-User & Operational Support

  • Provide support for escalated technical issues.
  • Collaborate with cross-functional teams to support IT operations and projects.
  • Document processes, technical configurations, and troubleshooting steps.

Compliance & Best Practices

  • Ensure systems comply with organizational IT policies, security standards, and regulatory frameworks (e.g., HIPAA, GDPR if applicable).
  • Support internal/external audits by providing necessary system and security documentation.
  • Recommend and implement improvements for system efficiency, security posture, and scalability.

Qualifications & Skills

  • Education: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Experience: 2+ years of proven experience in IT infrastructure and security engineering.
  • Technical Expertise:
    • Strong knowledge of Microsoft Active Directory, Group Policies, and Windows Server administration.
    • Hands-on experience with Sophos Security Solutions (firewalls, endpoint protection).
    • Proficiency in Network Administration (LAN, WAN, VPN, TCP/IP, routing & switching).
    • Experience in Desktop Management (imaging, patching, remote support).
    • Familiarity with virtualization technologies (VMware, Hyper-V) is a plus.
  • Soft Skills:
    • Strong problem-solving and troubleshooting abilities.
    • Excellent communication and documentation skills.
    • Ability to work independently and as part of a collaborative team.

Preferred Certifications (Optional but Advantageous)

  • Microsoft Certified: Windows Server / Azure Administrator Associate
  • Sophos Certified Engineer / Administrator
  • CompTIA Security+, Network+, or equivalent certification
  • ITIL Foundation

Employment Details

  • Job Title: IT Infrastructure & Security Engineer
  • Location: Infopark, Koratty, Kerala, India
  • Employment Type: Full-Time

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